Terms & Conditions

Last updated 2026

Who we are

AutoPilot Logistics is a licensed auto-transport broker. We arrange vehicle transport by dispatching vetted, insured motor carriers from our network. We do not operate as the carrier that physically moves your vehicle.

Quotes and pricing

Instant estimates on this site are ballpark ranges for planning only, not a binding quote. A firm price is confirmed once a carrier is assigned to your shipment. There is no upfront payment to book, and payment is due after pickup unless we agree otherwise in writing.

Insurance and liability

Every carrier we dispatch carries cargo insurance, which we verify before assignment. Coverage applies to the vehicle, not to personal belongings left inside it. Claims for transit damage are documented against the Bill of Lading condition report completed at pickup and delivery.

Your responsibilities

Please give accurate vehicle and location details, flag a non-running or modified vehicle when you book, remove personal items and toll tags, and inspect your vehicle at delivery before signing. Noting any new damage at delivery is important for a claim.

Cancellations

You can cancel before a carrier is dispatched at no charge. Once a carrier has been assigned and scheduled, cancellation terms may apply. Reach out and we will walk you through it.

Contact

Questions about these terms can go to Admin@autopilot-logistics.com or (385) 335-1952. AutoPilot Logistics is based in West Jordan, Utah 84084.